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IT Support Technician

IT Support Technician

Job ID 
2016-1322
# of Openings 
1
Job Location 
US-MT-Big Sky
Posted Date 
10/13/2016
Category 
Information Technology

More information about this job:

Overview:

We are seeking an IT Support Technician to join our IT department and provide company-wide support for our Yellowstone Club employees.

 

The IT Support Technician provides remote and onsite technical support with an emphasis on hardware, connectivity, and application issues. The IT Support Technician must possess problem solving skills, excellent understanding of desktop operating systems, networking principles and MS applications. The IT Support Technician must have exceptional customer service; written and verbal communication; presentation; and interpersonal skills. This position is responsible for documenting and tracking the status of inquiries, coordinating appropriate responses and follow-ups to ensure satisfaction.

 

Qualified applicants will have:

  • Associates or Bachelor’s Degree in related field
  • One to three years of experience diagnosing and resolving technical problems with both software and hardware
  • Proven knowledge of Microsoft Office 2010/2013/2016; Windows 7/10; Server 2012/2016
  • Basic Networking Experience
  • Demonstrate strong verbal/written communication
  • Capable to manage multiple priorities, work independently and take initiative
  • Ability to work collaboratively

 

The position offered is a full-time, year-round position located in Big Sky, MT. Yellowstone Club offers great benefits including medical, dental, and vision, a 401k program with company match, free transportation from Bozeman to the Club upon hire, a complimentary meal each day, ski days each month for employees to enjoy the mountain, outdoor activities to enjoy in the summer months, and a casual dress code. Plus, you get to work at one of the most incredible places on earth.