Lodging Coordinator

US-MT-Big Sky
3 weeks ago
Job ID
2017-1563
# of Openings
1
Category
Residential Services

Overview

Yellowstone Club is paradise in Montana.  A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community.  With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community.  Our employees make the Yellowstone Club experience come alive.  If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

 

We are currently seeking a Lodging Coordinator under the Residential Services department. The Lodging Coordinator is responsible for managing the lodging reservations for our rental program including 20+ hotel style rentals, and 75+ rental homes.  Working closely with our property managers, housekeepers, and experience coordinators in addition to the accounting, sales, concierge, outdoor pursuits, youth services and food & beverage teams, this individual must have exceptional expertise in providing guidance and assistance for all Club experiences and provide anticipatory customer service in a friendly, gracious and informative manner.

 

The Lodging Coordinator will provide high-quality customer service to all Members and guests engaging the Residential Services team and is responsible for their overall satisfaction, building rapport and club affinity.

 

The Lodging Coordinator performs the following:

  • High school diploma, GED or vocational training or job-related course work
  • Answering lodging inquiries via phone and email
  • Processing lodging reservations through a club resort management system
  • Assessing club resort management system reservations and reservation tracking spreadsheets for inaccuracies
  • Daily management of multiple tracking spreadsheets
  • Logging and entering charges into club resort management system
  • Working with property managers, experience coordinators, housekeepers, and lodgekeepers within Residential Services as well as with other departments within Yellowstone Club as a first point of contact for communication between staff and Members

 Qualified candidates must have:

  • High school diploma, GED or vocational training or job-related course work
  • One to two years in clerical/administrative support
  • Strong communication and correspondence skills
  • Intermediate to Expert level of Microsoft Office systems
  • One to three years of hospitality experience at a hotel, private club, or other hospitality venue

 

The position offer is seasonal, full-time, located in Big Sky, MT.  Yellowstone Club offers great benefits including free transportation from Bozeman to the Club upon hire, a complimentary meal each day, ski days each month for employees to enjoy the mountain, a ski pass to Big Sky Resort or Bridger Bowl, , and a casual dress code. Plus, you get to work at one of the most incredible places on earth.  For more information about the Club, visit www.yellowstoneclub.com.

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